Z Custom Products

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Z Custom Special Order Policy
If unusual circumstances require any changes or alterations to your order, you must contact Z Custom for return authorization within 30 days from the date shipped, or picked up, or return will not be accepted. No exceptions, please. Accurate measurements are your responsibility however, we will assist you tp our best ability. Returns due to improper measurements received will be chargeable to you. Customer is responsible for return shipping and insurance. Custom orders require a 50% deposit which is non-refundable once work begins. Custom orders are not refundable. Non-custom item returns must be unsoiled, unwrinkled, and will incur a 15% restocking charge. Balance of orders shipped or picked up must be paid COD, cash, credit card, or by certified check. Personal checks may be submitted and order will be released upon check clearance. Prices subject to change without notice.